TrendMind.ai Ltd. and/or its affiliates (“TrendMind.ai”, “we”, “our”, “us”, or “the Company”) present this Privacy Policy to describe how we treat your Personal Information when you visit or use our website, mobile applications, and/or services (collectively, the “Services”, “Site”, or “App”).
This Privacy Policy, together with our Terms of Service (or Client Agreement, if applicable), govern your use of our Services, Site, and App.
1. Definitions
- Userrefers to any individual who creates an account on our Site or App to use or explore the Services.
- Client refers to any individual who enters into a paid agreement with us, becoming entitled to certain subscription or premium-level features of the Services.
2. Information We Collect
We collect different types of information depending on your status (User, Client, or former User) and what you do with our Services. The types of information we collect include:
- Personal Information you provide, such as name, email address, phone number, billing data.
- Profile details: settings, preferences, watchlists, portfolios.
- Support or feedback communications.
- Information collected automatically: IP address, device type, operating system, browser information, throughout how you use our Services (pages visited, features used).
- Cookies, pixels, tracking identifiers.
- Any data from third-party integrations you authorize (brokerage accounts, APIs, wallets, etc.).
You may choose not to provide some of this information, but that may limit your ability to use certain features of the Services.
3. Legal Basis & Free Will
You are under no legal obligation to provide Personal Information. However, without certain info, we may be unable to provide you with full access or certain features of the Services.
If you provide information, you represent that it is true, accurate, complete, and that you will update it if it changes.
We do not knowingly collect Personal Information from children under the age of 18 (or other minimum age per applicable law). If we learn we have collected information from someone under required age without parental consent, we will delete it.
4. Use of Information
We use your information for the following purposes:
- To set up and maintain your account, provide you with the Services you request.
- To personalize your experience and understand how you use the Service.
- To send administrative notices, alerts, and updates.
- For billing and payment processing.
- To improve our Services, conduct research, data analysis and internal reporting.
- For marketing or promotional purposes, only if you consent or as permitted by law.
- To comply with legal obligations and prevent abuse or fraud.
5. Data Retention
We retain your Personal Information for as long as necessary to fulfill the purposes for which we collected it, comply with legal obligations, resolve disputes, enforce our agreements, or for as long as permitted by data protection laws.
6. Sharing Your Information
We may share your Personal Information with:
- Affiliates or group entities (for internal business purposes).
- Service providers who assist us with hosting, payments, analytics, fraud detection, customer support, etc.
- Legal or regulatory authorities if required by law or to protect rights or safety.
- In connection with business transactions, such as a merger, acquisition, or sale of assets.
- Marketing partners or third parties, but only where you have consented or as permitted by law.
7. International Transfers
Your information may be stored and processed in countries other than your country of residence. Such countries may have different data protection laws. We take reasonable steps to ensure that adequate protections are in place when transferring data internationally.
8. Your Rights
Depending on where you live (e.g. under GDPR, CCPA, etc.), you may have the following rights:
- Access your personal data and obtain a copy.
- Correct or update inaccurate or incomplete data.
- Delete your personal data (“right to be forgotten”).
- Restrict or object to certain processing.
- Receive your data in a portable format.
- Withdraw consent where consent is the legal basis for processing.
- Lodge a complaint with a relevant data protection authority.
To exercise these rights, contact us using the details in the Contact Information section below.
9. Cookies and Tracking Technologies
We and our partners use cookies, pixels, and similar technologies to collect usage information, authenticate users, maintain sessions, and provide personalized content and ads.
You can change your browser or device settings to disable certain cookies. Note: Disabling cookies may interfere with your use of some features of our Services.
10. Links to Third-Party Sites & Services
Our Services may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices or content of those third parties.
11. Security
We implement reasonable technical and organizational measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. However, no internet or electronic system is completely secure; we cannot guarantee absolute security.
12. Changes to This Policy
We may update this Privacy Policy periodically. If we make material changes, we will notify you via the Site or App, or by email, before they take effect. Each version will state its effective date.
13. Contact Information
If you have any questions, concerns, or requests regarding our privacy practices, or wish to exercise your rights, please contact us:
- Email:
- Address:ai Ltd
- Country: Israel
14. Effective Date
This Privacy Policy is effective as of October 1st, 2025