Privacy Policy

TrendMind.ai Ltd. and/or its affiliates (“TrendMind.ai”, “we,” “our,” “us,” or “the Company”) present this Privacy Policy to describe how we treat your Personal Information when you visit or use our website, mobile applications, and/or services (collectively, the “Services”). This Privacy Policy, together with our Terms of Service, govern your use of our Services.

1. Definitions

• User — any individual who creates an account on our Site or App to use or explore the Services.
• Client — any individual who enters into a paid agreement with us, becoming entitled to certain subscription or premium-level features.

2. Information We Collect

We collect different types of information depending on your status and what you do with our Services:

• Personal information you provide: name, email address, phone number, billing data.
• Profile details: settings, preferences, watchlists, portfolios.
• Support or feedback communications.
• Information collected automatically: IP address, device type, OS, browser info, pages visited, features used.
• Cookies, pixels, and tracking identifiers.
• Data from third-party integrations you authorize (brokerage accounts, APIs, wallets, etc.).

3. Legal Basis & Free Will

You are under no legal obligation to provide Personal Information. Without certain info, we may be unable to provide full access or certain features. We do not knowingly collect Personal Information from children under 18. If we learn we have collected such information without parental consent, we will delete it.

4. Use of Information

We use your information to:

• Set up and maintain your account and provide requested Services.
• Personalize your experience and understand how you use the Service.
• Send administrative notices, alerts, and updates.
• Process billing and payments.
• Improve our Services, conduct research, and generate internal reports.
• Marketing or promotional purposes, only if you consent or as permitted by law.
• Comply with legal obligations and prevent abuse or fraud.

5. Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes for which we collected it, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Sharing Your Information

We may share your Personal Information with:

• Affiliates or group entities for internal business purposes.
• Service providers who assist with hosting, payments, analytics, fraud detection, and customer support.
• Legal or regulatory authorities if required by law or to protect rights or safety.
• Business transaction partners in connection with a merger, acquisition, or sale of assets.
• Marketing partners or third parties only where you have consented or as permitted by law.

7. International Transfers

Your information may be stored and processed in countries other than your country of residence. We take reasonable steps to ensure adequate protections are in place for all international data transfers.

8. Your Rights

Depending on where you live (e.g. under GDPR, CCPA), you may have the right to:

• Access your personal data and obtain a copy.
• Correct or update inaccurate or incomplete data.
• Delete your personal data (“right to be forgotten”).
• Restrict or object to certain processing.
• Receive your data in a portable format.
• Withdraw consent where consent is the legal basis for processing.
• Lodge a complaint with a relevant data protection authority.

9. Cookies and Tracking Technologies

We and our partners use cookies, pixels, and similar technologies to collect usage information, authenticate users, maintain sessions, and provide personalized content. You can change your browser settings to disable certain cookies, though this may interfere with some features of our Services.

10. Links to Third-Party Sites

Our Services may contain links to third-party websites not operated by us. We are not responsible for the privacy practices or content of those third parties.

11. Security

We implement reasonable technical and organizational measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. However, no internet or electronic system is completely secure.

12. Changes to This Policy

We may update this Privacy Policy periodically. If we make material changes, we will notify you via the Site, App, or email before they take effect. Each version will state its effective date.

13. Contact Information

If you have any questions, concerns, or requests regarding our privacy practices, please contact us:

• Email: contact@trendmind.ai
• Company: TrendMind.ai Ltd.
• Country: Israel

14. Effective Date

This Privacy Policy is effective as of October 1, 2025.